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Information Technology Student Apple Specialist

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Position Details

Position Information

Vacancy Type Temporary
Is Internal Transfer Only No
Working Title Information Technology Student Apple Specialist
Salary Range
Anticipated Hiring Range $13.00/hour
Position Number 25nym136
Work Schedule Varies Morning, Afternoon, Evening [between 8AM-5PM, occasionally after hours]
Full Time Equivalent (FTE)
Department 250101 - NCSU Libraries
Department
Job City & State
Essential Job Duties

NCSU Libraries IT Department is seeking a highly motivated student technical specialist to join our Tech Support team. The IT Student Apple Specialist will work individually and collaboratively to assist Library patrons and staff with Apple specialty device needs including Media Studio workstations, Virtual Reality Desktops, Apple device configuration/deployment and other specialized devices. Duties include: configuring and deploying apps using jamf Pro management suite, troubleshooting application errors, and providing overall support for high end Apple devices. The successful candidate will gain real-world, hands on experience while working alongside IT staff, supporting cutting edge technology solutions at D.H. Hill, James B. Hunt, and NCSU branch libraries.

Other Work/Responsibilities
Minimum Experience/Education

Must be enrolled full-time as either an Undergraduate or Graduate student. Must have experience with Apple devices.

Departmental Required Skills

Strong customer service and communication skills. Creative problem solving. Detail oriented. Ability to learn new skills via hands on experience with new technology and through technical documentation. Must be able to lift 35 lbs.

Preferred Experience, Skills, Training/Education

• Experience using and/or managing Apple macOS, iOS, watchOS, and tvOS.
• Knowledge of Apple macOS 10.11+ management tools, i.e. Apple Server app, and Apple Remote Desktop.
• Scripting with Bash, perl, python, AppleScript or similar.
• Writing documentation to capture process and technology details for repeatability
• Familiarity with Intranets, wikis, or other knowledge management systems

Required License or Certification

n/a

Special Instructions
Job Open Date 02/13/2018
Must Be Open Until

Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.
02/20/2018
Is this position partially or fully funded on ARRA stimulus monies? No
Proposed Hire Date
AA/EOE

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree verified at www.wes.org. Degree must be obtained prior to start date.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. How did you learn of this opportunity?
    • NCSU Website
    • NCSU Executive Search Services
    • Monster.com
    • CareerBuilder.com
    • InsideHigherEd.com
    • HigherEdJobs.com
    • Other Online Job Board
    • Carolina Job Finder / Employment Guide
    • Job / Career Fair
    • The Chronicle of Higher Education
    • Professional Journal
    • Print Advertisement (Newspaper / Periodical)
    • Professional Organization
    • Higher Education Recruitment Consortium (HERC)
    • Direct Contact from NCSU HR Representative / Recruiter
    • NCSU Employee Referral
    • Social Media (LinkedIn, Twitter, Facebook, Other)
    • Other
  2. If you learned about this vacancy from "other source" or "other website", please provide the source.

    (Open Ended Question)

  3. * Are you currently enrolled in college?
    • Yes
    • No

Application Materials Required

Required Documents
Optional Documents
  1. Resume
  2. Cover Letter