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Administrative Support Associate

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply for this Job link/button.

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Please see Special Instructions for more details.

Please attach a resume, cover letter, and contact information for three professional references.

Posting Details

Job Posting Information

Vacancy Type SHRA
Is Internal Transfer Only No
Time Limited? No
Time-Limited Appointment Length
Title Administrative Support Associate
Band Level Journey
Working Title Administrative Support Associate
Salary Range $23,332 - $47,879
Anticipated Hiring Range $32,000 - $36,000
Salary Grade Equivalency 59
Position Number 00046389
Work Schedule Monday - Friday, 8:00 am - 5:00 pm; some evening and/or weekend hours may be required.
Full Time Equivalent (FTE) 1.00
Department 240405 - TRIO Programs
Department Division of Academic and Student Affairs
Job City & State Raleigh, NC
Primary Function of Organizational Unit

The mission of the North Carolina State University TRIO Programs is to provide equal access to quality education by facilitating retention and promotion from middle schools through post baccalaureate completion.

Essential Job Duties

The Administrative Support Associate will manage the workflow of the office for six full-time professional staff and the Executive Director as well as serving as a backup for the Business Officer with with budgetary and financial management of TRIO funding sources. The position will also independently apply knowledge through written and verbal communication and will coordinate and direct the workflow of the TRIO office, thus assuming some of the duties of the Business Officer.

The position will work .35 for the Talent Search Program and .65 for the Upward Bound Program, which will require managing the office work-flow of full-time staff and a Director. Support will include coordinating county annual itineraries, conducting mass mailing to first generation low income student participants, maintaining accurate records, preparing documents, managing student database, and generating reports from the database. The position will also assist with grant proposals and provide general support such as filing and answering telephones.

Other Work/Responsibilities

Coordination and cooperation with other TRIO Programs support staff is required. Will collaborate office tasks as needed. Based on the qualifications of the applicant, this position may provide additional program assistance, such as; conduct intake assessment to determine needs of parents and students who initiate contact with the program or references to outside resources such as pre-college resources or community colleges. Provide outreach to students who are not participating as required in programs. Chaperone trips and supervise participants. Coordinate workshop logistics such as registrations and evaluations. Facilitate and lead workshops, create publications such as newsletters and brochures.

Other duties as assigned.

Minimum Experience/Education

High School Diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Departmental Required Skills

Strong organizational skills, both verbal and written.

Highly motivated. Must be a self-starter and willing to take initiative to perform responsibilities independently.

Able to learn, interpret, follow, and act upon the federal and state guidelines governing the Program.

Experience in Access and/or similar database management software.

Experience with the MS Office Suite such as Microsoft Word, Excel, Access, Power Point, and Publisher, or similar software.

Flexibility to work some evenings and weekends.

Preferred Experience, Skills, Training/Education

High School Diploma with at least two years’ experience and possession of the necessary competencies or some post-secondary coursework completion with demonstrated competencies.

At least two years of office assistant/secretarial experience; or an equivalent combination of training and experience.

Bachelor’s degree preferred.

Experience with Gmail, PeopleSoft, and bookkeeping preferred.

Required License or Certification


Special Instructions

Please attach a resume, cover letter, and contact information for three professional references.

Job Open Date 09/11/2017
Must Be Open Until

Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.
Is this position partially or fully funded on ARRA stimulus monies? No
Proposed Hire Date 10/02/2017
Alternate Option

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.


NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree verified at Degree must be obtained prior to start date.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. How did you learn of this opportunity?
    • NCSU Website
    • NCSU Executive Search Services
    • Other Online Job Board
    • Carolina Job Finder / Employment Guide
    • Job / Career Fair
    • The Chronicle of Higher Education
    • Professional Journal
    • Print Advertisement (Newspaper / Periodical)
    • Professional Organization
    • Higher Education Recruitment Consortium (HERC)
    • Direct Contact from NCSU HR Representative / Recruiter
    • NCSU Employee Referral
    • Social Media (LinkedIn, Twitter, Facebook, Other)
    • Other
  2. If you learned about this vacancy from "other source" or "other website", please provide the source.

    (Open Ended Question)

  3. * Please select the response below that best describes your experience/education for the Administrative Support Associate position.
    • High school diploma/GED
    • Associate's, Bachelor's, Master's, or Doctorate in any field
    • Did not complete high school but have a combination of high school education and office support experience to equal 4 years (ex. 1 year of high school and 3 years experience)
    • None of the above
  4. * Please briefly describe your administrative / secretarial experience.

    (Open Ended Question)

  5. * Do you have experience using MS Access or other relational database software?
    • Yes
    • No
  6. * Please briefly describe your level of proficiency with the MS Office Suite including Word, Excel, Access, and PowerPoint.

    (Open Ended Question)

Application Materials Required

Required Documents
  1. Resume
  2. Cover Letter
  3. Contact Information for References
Optional Documents