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Emergency Clinic Veterinary Technician

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Posting Details

Job Posting Information

Vacancy Type SHRA
Is Internal Transfer Only No
Time Limited? No
Time-Limited Appointment Length
Title Medical Support Technician
Band Level Advanced
Working Title Emergency Clinic Veterinary Technician
Salary Range $25,900 - $58,305
Anticipated Hiring Range $35,500-$38,500
Salary Grade Equivalency 68
Position Number 00105519
Work Schedule To be Determined
Does the regular and recurring schedule of this position result in the employee working more than ½ of their hours between 4 pm and 8 am? (Meal periods do not count).
Full Time Equivalent (FTE) 1.00
Department 192001 - CVM Teaching Hospital
Department CVM Teaching Hospital
Job City & State Raleigh, NC
Primary Function of Organizational Unit

The NC State Veterinary Hospital (VH), established in 1983, is one of the highest rated veterinary academic medical centers in the country, serving communities throughout North Carolina as well as many other states. The hospital staffs over twenty clinical services with board certified specialists that are nationally and even internationally renowned, ensuring the VH is on the cutting edge of veterinary medicine. Patients benefit from the combined expertise of multiple specialists utilizing a team approach to patient health care. Each year, nearly 25,000 patients are treated in the VH. The VH provides compassionate care, state of the art specialty health care, expert clinical instruction for 4th year veterinary students from College of Veterinary Medicine, and ongoing investigation of innovative techniques and procedures to further advance the field of veterinary medicine.

Essential Job Duties

This position provides technical assistance to the Small Animal Emergency Service (SAES) in the Randall B Terry Companion Animal Medical Center (TC). The individual will act as the patient care and service coordination technician for the department, providing unique internal and external customer service, technical assistance, data collection, and patient care. The position interacts with both private owners as well as referring veterinarians (rDVM) through e-mail and phone communications. Position is the primary point of contact for client check in, patient admitting, updates, scheduling, and questions. The position interacts with internal services and their respective staff, clinicians and students. Position provides patient admitting into the unit for hospitalization and communicates with students, staff and clinicians to receive the most up to date information regarding presenting problem, diagnostics being performed as well as projected plan of care for the animal. Position provides all initial triage care for patients during emergency situations, including history from owner, physical exam, information gathering and relaying to clinician. Performs various technical procedures including; post-operative support and monitoring, Intravenous catheter placement for both short and long term vein access, venipuncture, IV injections, wound management, drug administration (IV, Oral, Subcutaneous), bandage care, blood transfusion administration, emergency intervention, ECG monitoring, abdominal ultrasound, routine and emergency radiographs, anesthesia and surgical support and various other routine diagnostic testing.
Position performs diagnostic blood and urine testing, SNAP tests, drug screening tests, venous blood gases in the in-house laboratory.
Provides surgical assistance for OR cases as well as minor surgical procedures, in preparing patients, scrubbing, shaving, acting as surgical nurse, and operating specific surgical and anesthetic equipment.
Manages all internal billing for individual patients being housed in SAES and the associated charges with hospitalization, technical procedures, surgical procedures, anesthetic procedures, radiographic procedures and treatments performed.
Provides excellent patient care by applying full knowledge of anatomy, physiology, disease processes, pharmacology, specialized equipment usage, and specialized drug administration. Completes specialized treatments in an accurately and timely fashion. Works proactively to keep patients clean and comfortable.
Prepares and assists with complex procedures including chest tap, ECG monitoring and interpretation, emergency CPCR, venous and arterial cut down, auto transfusion, chest tube placement, nasal oxygen tube placement and various other routine and emergency diagnostic testing and procedures.
Responsible for supervising, coaching, teaching, orienting and evaluating all senior veterinary students as well as post-doctoral interns and residents regarding excellent patient care and technical procedures.
Records a variety of data relating to patient care and treatments, and service related communications. Provides quick and accurate information regarding each patient, acting as the liaison between service and other departmental technicians. Is proficient in entering data into electronic medical record.
Maintains a clean working environment to ensure Infectious Disease standards are followed and infection is not spread. Handles all medical/biological and infectious waste appropriately. Follows all radiation safety, OSHA, and Environmental Health and Safety standards.
Keeps all necessary equipment in clean and working order and has all necessary and appropriate stocked supplies available for procedures and daily patient husbandry.

Other Work/Responsibilities
Minimum Experience/Education

Completion of an accredited training program in the area of assignment; or equivalent combination of training and experience.

Some positions may require additional Training, Certifications, or Licensure.

Departmental Required Skills

Previous experience in an Emergency or Critical Care setting.
Ability to work with or around sick animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, zoonotic diseases, and unpleasant odors.
Ability to communicate professionally and effectively at all times and maintain professionalism in emotionally charged / challenging situations.
Ability to provide high quality customer service.
Ability to lift up to 50 pounds.
Ability to work beyond scheduled work hours when needed.
Ability to work effectively as a member of a team and be an active participant in problem solving and team advancement.
Ability to work effectively with computers and electronics.
Ability to work independently and practice good judgment to ensure high quality care for all patients and request assistance when needed.
Desire to teach 4th year veterinary students.

Preferred Experience, Skills, Training/Education

Licensed/Registered/Certified by any state.
Graduation from an AVMA fully accredited two- or four-year Veterinary Technician program.
At least 3 years of experience as a veterinary technician in an emergency or critical care clinical setting; preferably at a teaching hospital.

Required License or Certification


Special Instructions
Job Open Date 09/27/2017
Must Be Open Until <br><br><i>Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.</i> 10/20/2017
Is this position partially or fully funded on ARRA stimulus monies? No
Proposed Hire Date 11/13/2017
Alternate Option

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.


NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree verified at Degree must be obtained prior to start date.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you learn of this opportunity?
    • NCSU Website
    • NCSU Executive Search Services
    • Other Online Job Board
    • Carolina Job Finder / Employment Guide
    • Job / Career Fair
    • The Chronicle of Higher Education
    • Professional Journal
    • Print Advertisement (Newspaper / Periodical)
    • Professional Organization
    • Direct Contact from NCSU HR Representative / Recruiter
    • NCSU Employee Referral
    • Social Media (LinkedIn, Twitter, Facebook, Other)
    • Other
  2. * If you learned about this vacancy from "other source" or "other website", please provide the source.

    (Open Ended Question)

  3. * Have you completed an accredited Training Program in the area of assignment; OR do you have an equivalent combination of training and experience?
    • Completed an accredited Training Program in the area of assignment
    • Equivalent combination of training and experience
    • None of the above
  4. * Do you have at least three years experience working in ICU or a critical care unit of a veterinary hospital?
    • Yes
    • No

Application Materials Required

Required Documents
Optional Documents
  1. Resume
  2. Cover Letter
  3. Contact Information for References