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Concessions Manager

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Posting Details

Job Posting Information

Vacancy Type SHRA
Is Internal Transfer Only No
Time Limited? No
Time-Limited Appointment Length
Title University Program Specialist
Band Level Journey
Working Title Concessions Manager
Salary Range $31,888 - $75,825
Anticipated Hiring Range $50,163 - $56,000
Salary Grade Equivalency 70
Position Number 00106233
Work Schedule Exempt position; schedule will vary based on events
Does the regular and recurring schedule of this position result in the employee working more than ½ of their hours between 4 pm and 8 am? (Meal periods do not count).
Full Time Equivalent (FTE) 1.0
Department 471501 - Dining and Catering Operations
Department Dining and Catering Operations
Job City & State Raleigh, NC
Primary Function of Organizational Unit

University Dining provides campus-wide food services to students, staff, and faculty on the NC State University Campus. University Dining operates 14 dining areas, seven convenient stores, campus concessions, a nutritional counseling service, and a catering department. The department employs approximately 140 SHRA and EHRA employees and 500 student and temporary employees.

Campus Enterprises is NC State’s lead division of retail and hospitality organizations — University Dining, Wolfpack Outfitters, Trademark Licensing, Lonnie Poole Golf Course, University Student Centers (Witherspoon, Thompson, Price, and Talley), and the Wolfpack One Card Services. Each unit shares a common goal: deliver quality and efficient services with dedicated financial support for student services and scholarships

Essential Job Duties

The primary purpose of this position is to independently manage, plan, coordinate, and implement all aspects of the concessions for sporting events held at multiple university sports facilities including Carter Finley Stadium, Reynolds Coliseum, Doak Field, Dail Softball Field, and the Track and Soccer Complex. The position is responsible for management of multiple groups of employees, volunteers, and vendors to ensure each event runs smoothly. In some cases multiple events may be going on at the same time in multiple venues.

This position is responsible for ordering products, inventory, hiring, training, and scheduling employees as well as volunteer groups.

Other Work/Responsibilities
Minimum Experience/Education

Bachelor’s degree and one year of experience related to the area of assignment; or and equivalent combination of training and experience.

All degrees must be received from appropriately accredited institutions.

Departmental Required Skills

Strong knowledge of the principles and procedures of high volume food service operations and of restaurant and food service trends.

Outstanding leadership, guest service, hospitality, and oral and written communication skills. Outstanding interpersonal skills.

Ability to lead and motivate a diverse work team with a range of skills at multiple locations.

Skill and knowledge of food production and service, ordering food, beverages and supplies inventory control, food safety and cost controls, through knowledge of Department, University, State and Federal HR policies, procedures, and laws.

Ability to operate a variety of computers and use food production inventory, and HR software and POS Systems.

Thorough knowledge of staff scheduling, cost control and inventory control.

Strong knowledge of the principals of food production, cooking and preparation; of food and food service marketing; of food products; of food service environmental best practices.

Strong knowledge and skill in both “front of house” and “back of house” operations.

Successful candidates will have a proven track record in providing outstanding guest service.

Special event food and beverage (including alcoholic and nonalcoholic) experience, preferably in a public university with a Division 1 Athletic Program. Experience working with NPO and groups in a concessions environment.

Preferred Experience, Skills, Training/Education

Bachelor’s degree in Restaurant Management, Business or Related field plus 3 years of high volume food service or restaurant management experience. Or an equivalent combination of relevant education and/or experience.

Required License or Certification

A valid NC driver’s license or ability to obtain within 30 days of start date is required. Must be maintained as a condition of employment.

Special Instructions
Job Open Date 03/23/2017
Must Be Open Until <br><br><i>Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.</i> 08/22/2017
Is this position partially or fully funded on ARRA stimulus monies? No
Proposed Hire Date 09/11/2017
Alternate Option

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.


NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree verified at Degree must be obtained prior to start date.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you learn of this opportunity?
    • NCSU Website
    • NCSU Executive Search Services
    • Other Online Job Board
    • Carolina Job Finder / Employment Guide
    • Job / Career Fair
    • The Chronicle of Higher Education
    • Professional Journal
    • Print Advertisement (Newspaper / Periodical)
    • Professional Organization
    • Direct Contact from NCSU HR Representative / Recruiter
    • NCSU Employee Referral
    • Social Media (LinkedIn, Twitter, Facebook, Other)
    • Other
  2. * If you learned about this vacancy from "other source" or "other website", please provide the source.

    (Open Ended Question)

  3. * Do you have a bachelor's degree in a discipline related to the area of assignment; OR the equivalent combination of training and experience?
    • Bachelor's degree in a discipline related to the area of assigment
    • Equivalent combination of training and experience
    • None of the above

Application Materials Required

Required Documents
  1. Resume
  2. Cover Letter
  3. Contact Information for References
Optional Documents